The DWOS Customer Portal tool allows your customers to check the progress of their orders and batches, so you don't have to. You just give your customers a log-in, and they can track their orders with ease. This will help reduce the amount of status calls you have to take and will provide a level of transparency that ensures everyone is on the same page.
Customers can see their important information, such as:
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W.O. number
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Cust W.O. number
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P.O. number
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Quantity
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Priority
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Status
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Current Location
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Required Date
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Date Completed
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Est. Ship Date
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Tracking Number
Clarification! Each one of your customers can see only access the data about their orders, so this tool is not a breach of privacy with your other customers.